|Description:||Although primary usage is 120/277v, the thremal protector inside units is rated up to 480 VAC.Automatic resetting device, Device causes fixture light to blink in fault condition.|
All returns require a Return Material Authorization (RMA) number. Returns without an RMA number will incur a 40% restock fee. An RMA must be requested within 30 days of the original invoice date for non-defective product. Thereafter, all sales are final. All items must be returned in "new" condition. Returns will be charged 25% restock fee unless a replacement order of equal or greater value is placed at the time of the RMA. Shipping charges are non-refundable. The customer assumes all responsibility for insuring the return of the shipment and filing the claim for lost or damages returns.
Any return or cancelled order for an item marked as a Non-Stock, or Special Order will be charged up to 65% restock fee. The amount is determined by the manufacturer or supplier of the product.
The customer is responsible for inspecting the order for damages or missing items and reporting it within 48 hours. Reports after that time will NOT be honored. Product damaged in transit will be replaced at no additional charge or credited to the credit card of the original charge (this is a choice to be made by Semperlite). The product MUST be kept in its original package for 10 business days or until the shipper makes the inspection. Credit will be issued for the exact number of items damaged in transit. DAMAGED LAMPS WILL BE CREDITED TO YOUR ORIGINAL FORM OF PAYMENT, AND A NEW ORDER MUST BE PLACED FOR REPLACEMENTS. WE DO NOT RE-SHIP REPLACEMENT LAMPS.
Warranty periods and services vary by manufacturer and product. Not all products are covered by a manufacturer's warranty. Statement of "Rated Average Life Hours" does not designate warranty. No credits or refunds will be given to items sent back for testing until the unit has been found to be defective. If it is more than 30 days since you have pruchased the product, you must contact the manufacturer of the item for warranty services.